2023 Cancellation/ No show Policy
Starting May 1st 2023
* There will be a 3% convenience fee for use of all cards, processing fees are terrible.
* Cash or check is best but I now accept cards with the 3% fee of total added on.
* There is now a non refundable deposit for all appointments 1/2 price of package chosen, you will be sent a link to pay to confirm your spot. Via text or email.
* There is now a no show fee. If you do not show up for your scheduled appointment, you will be charged to the card you booked with, the no show fee is the rest of your full appointment total. If you do not pay the no show fee you will not be rebooked. I have been burnt by too many people, and this is just unacceptable.
Moving forward, the cancellation policy will be:
48-72 hours preferred: (only deposit)
Less than 48 hours: cancellation fee $50 + deposit.
you can reschedule on same deposit, must be with in 30 days instead of losing out on your deposit and completely canceling.
* I know that this seems extreme.. But this is my income and how I support my family, without someone in the wash bay I do NOT get paid.
Thank you for all of your continued support! & I appreciate you all more than you know.
* There will be a 3% convenience fee for use of all cards, processing fees are terrible.
* Cash or check is best but I now accept cards with the 3% fee of total added on.
* There is now a non refundable deposit for all appointments 1/2 price of package chosen, you will be sent a link to pay to confirm your spot. Via text or email.
* There is now a no show fee. If you do not show up for your scheduled appointment, you will be charged to the card you booked with, the no show fee is the rest of your full appointment total. If you do not pay the no show fee you will not be rebooked. I have been burnt by too many people, and this is just unacceptable.
Moving forward, the cancellation policy will be:
48-72 hours preferred: (only deposit)
Less than 48 hours: cancellation fee $50 + deposit.
you can reschedule on same deposit, must be with in 30 days instead of losing out on your deposit and completely canceling.
* I know that this seems extreme.. But this is my income and how I support my family, without someone in the wash bay I do NOT get paid.
Thank you for all of your continued support! & I appreciate you all more than you know.